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Key Elements of Social Customer Service
This article discusses various aspects of social customer service and how it affects today’s businesses. It also discusses the importance of addressing complaints and answering queries in real-time in order to ensure customer delight and profitability of a business.Stop Following the Herd on Social Media – The Online Marketing Strategy You Should Be Following
Social media marketing is hot. But it’s also a huge waste of time and resources if your business isn’t doing it correctly. And that’s not to mention the missed opportunities along the way.
Twitter isn’t really that hard. OK, if you’re a complete newbie, it’s always a good idea to get some proper training from a specialist (God help me, don’t go to a Guru!!) who can help identify your target market and how to best get your message across. But the rest is simple. Really, it is!5 Online Marketing Questions to Answer in the New Year
With the new year here, it is safe to say that you have a lot of hope for the future of your business. While there are sure to be challenges in 2015, if you play your cards right you know you are in position to do big things. You don’t want to wait any longer to settle on your marketing strategy for the new year.5 Online Marketing Questions to Answer in the New Year
With the new year here, it is safe to say that you have a lot of hope for the future of your business. While there are sure to be challenges in 2015, if you play your cards right you know you are in position to do big things. You don’t want to wait any longer to settle on your marketing strategy for the new year.
So many of our business-related tasks take up a great deal of time. There are projects to tackle, employees to direct, products to create. There are many things on the to-do list that take hours, days, and weeks to complete. The last thing you want to see clogging up your work day is marketing on social media.Facebook Ads You Need to Be Running
Creating a solid advertising strategy can be one of the hardest parts of social media marketing. This is especially true for businesses that use Facebook. There are so many advertising options available through the platform, so how do you know which ones you should be using for your business?Six Steps to Increase Your Number of Twitter Followers
Not really sure about Twitter? Follow these six steps to increase your number of Twitter followers.